NESTcoat BV, also trading under the trade names of NESTcoat Prepare BV and NESTcoat Repair BV, is the provider of the websites www.nestcoat.nl, www.nestcoat.com , www.nestcoat.eu and www.nestcoat.de (hereinafter also referred to as: websites) and maintains the websites as well as the social-media channels Facebook, LinkedIn and Instagram. All digital information sources have been created under the responsibility of NESTcoat BV (hereinafter also referred to as: NESTcoat), registered with the Chamber of Commerce under number 66524431, NESTcoat Prepare BV (Chamber of Commerce: 66525063) and NESTcoat Repair BV (Chamber of Commerce: 66525098). This privacy statement explains how NESTcoat collects personal data on the websites as well as offline and how we use such data.
Please read this privacy statement carefully. This way, you will be able to decide whether you wish to consent to the use of your personal data by NESTcoat. NESTcoat collects and processes personal data in accordance with the General Data Protection Regulation and will not process your personal data without your consent.
NESTcoat provides a wide range of information with regard to inspection, maintenance, repair, restyling, renovation, surface treatments and coatings on its websites. All of this information relates to the treatment and preservation of metals, including, in general, the methods and techniques used in the performance of its activities, for both business and private customers.
In general, we collect information about you when you contact us offline or online. If you provide your personal data via NESTcoat, we will store your personal data (name, address, telephone number, e-mail, country of residence, preferred language) in order to process an enquiry and to send you communications from time to time, if you have subscribed to our newsletter.
These are the main purposes of the data collection during the first contact. If the initial contact does not result in any purchases by you of services and/or products from NESTcoat, your personal data will be deleted from our systems after 12 months.
Should an initial contact result in an order for NESTcoat to provide services, you may be asked for additional personal data, depending on the content of the service. NESTcoat will only process such personal data with respect to the service provided and will never share it with third parties, unless this is for the purpose of providing the service. In any event, any such sharing shall be subject to the duty of confidentiality imposed on any third party who should have access to the personal data for the purposes of the proper provision of services by NESTcoat.
All personal data provided by you (first contact, follow-up contact/order) will only be processed with your permission or in order to execute the service agreement concluded with you. With respect to the order, explicit permission will be requested from you for the processing of any other personal data, also in combination with sources other than you.
All personal data provided by you (first contact, follow-up contact/order) are processed within NESTcoat only by staff members who have agreed to confidentiality before processing personal data within NESTcoat.
Confidentiality is imposed on all third parties outside NESTcoat who need to have access to personal data for the purpose of proper service provision by NESTcoat.
NESTcoat is thereby a controller (i.e. an organisation responsible for processing personal data within the meaning of the General Data Protection Regulation) with regard to all data that NESTcoat collects and receives about you when you use our services. NESTcoat is bound by, and will use your data in accordance with the General Data Protection Regulation, which was introduced on 25 May 2018.
We collect your data in different ways:
a. Directly from you.
As a result of a first contact or a follow-up contact/order, we ask you to provide us with your personal data. You can also provide us with your personal data if you post a reaction on the website, fill out the information form or quotation form and ask us a question, email us or contact NESTcoat in any other way, for example via our social-media channels Facebook, LinkedIn, Instagram.
b. Through your use of our websites and social media on Facebook, LinkedIn, Instagram.
You can view and use our websites using a
computer, telephone, tablet or other device. We use tracking tools such as browser cookies and web beacons on our websites to collect information about your usage. You may also leave personal data on our social-media channels. These will be treated in exactly the same way as personal data provided through the websites or offline.
PLEASE NOTE: For example, if you choose to use an integrated social-media function on our websites, the site of this social-media channel will provide us with certain statistical data about this post, which we use to improve our social-media channels.
c. From third parties.
With respect to a follow-up contact/order, we will consult sources (e.g. the Land Registry or the Chamber of Commerce) in order to perform our services. With respect to this, we may receive additional personal data from you, which we will process exclusively under the services provided.
With respect to an order, we will store the personal data - depending on the content of the service - if a follow-up contact is made or an order for services is placed. You will be asked separately for this when an order is placed. You can refuse to provide certain personal details at any time.
More specifically, we save:
You understand that we may use and repost your data publicly posted online on social-media channels. However, when using the websites www.nestcoat.nl, NESTcoat cannot bear any responsibility for the further use by the third parties of your personal data if you interact with these social-media channels or otherwise share your personal data directly with these third parties.
a. To provide you with products, services, account information and support.
We use your information to answer your questions or requests for cooperation if you have placed an order with us.
We may use your data to confirm your registration and deliver your ordered product or service.
b. To send you messages in connection with the (intended) provision of services.
For example, we can send you an e-mail about your account or the (intended) order or send you messages about the execution of the agreement between us. For example, we may send you a reminder if you wanted to use our services but have not actually placed an order yet.
c. To identify trends and interests.
We use your data to know what your preferences might be, so that we can improve our offer to you and so that your experience with us is better targeted and personalised.
d. To monitor and improve our products, services, websites and socials.
We analyse your data to improve our understanding of you and our customer base in general. We do this to make better decisions about our services, any advertising, products and content on websites or social-media channels, based on a better-informed picture of how our customers use our current services and products, and to make your experience with us more personalised.
e. If you have signed up for a newsletter from us.
If you have subscribed to the newsletter via the websites or socials, we may send you newsletters.
Once you have provided us with your personal data, we may also ask you later for permission to collect, process or use personal data for specific purposes.
If you wish to withdraw the consent you have given us for such use of your personal data or if you wish to view or amend your data, please write to us or notify us of your preference at privacy@nestcoat.nl.
You may also unsubscribe in the following ways:
a. You may unsubscribe from receiving communications.
To stop receiving emails or newsletters, follow the instructions in any email or mail received at privacy@nestcoat.nl. Even if you unsubscribe from receiving messages, we will still send you transactional messages. This allows us to still contact you about the services you have requested.
b. You may request that we provide you with access to the data we have stored about you. You may also request us, through private contact, to adjust the data or to remove your personal data completely. In case an order was placed by you, which is being processed by us and has not yet ended and where we still have to provide services or send invoices for example, it is not possible to amend or completely remove your personal data.
a. Within NESTcoat We may share any of your data within NESTcoat with any of the parties involved within those organisations for any of the purposes set out in this statement, but not for any other purposes unless you have given your express consent.
b. Third parties
We will only share your information with a third party other than those listed under a. if you have given your explicit consent. They may be able to assist you in providing the services you have agreed with NESTcoat. Third parties are not permitted to use personal data for any purpose other than the provision of services agreed with you and for which NESTcoat will provide the personal data to the third party. If they wish to use your personal data for purposes other than those described in this privacy statement, your express consent must be obtained. These obligations are explicitly imposed on third parties engaged by NESTcoat.
c. If we believe it is necessary to comply with laws and regulations or for our protection or that of third parties.
To the extent permitted by law, we may also share data at the request of a government agency or other competent authority or organisation in order to protect or enforce our rights or those of a third party or to detect and prevent fraud and other criminal offences.
We use standard security measures. We have taken appropriate technical and organisational measures to protect personal data against loss or any form of unlawful processing. The standard security measures we use depend on the nature of the data collected. Please note that the internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to be careful when using the Internet.
Should you have any further questions or complaints, or should you wish to receive a copy of the data we hold on you, please contact us at privacy@nestcoat.nl.
If you have any questions or complaints about this privacy statement or your privacy, or if you would like to receive a copy of the information we hold about you, please contact us at privacy@nestcoat.nl.
To rectify, amend or update the information you have provided to us, or to withdraw any consent you have given us, please contact us at privacy@nestcoat.nl.
PLEASE NOTE: If you withdraw your consent when you have placed an order with us, the deletion of personal data can only take place after the order has been carried out. If we have an order relationship with you, which has not yet ended and where we still have to provide services or send invoices, for example, it is not possible to amend or completely remove your personal data.
All requests for information to privacy@nestcoat.nl should be accompanied by a valid identification of the requesting party, whereby the responsible administrator may verify the identity of the requesting party in order to protect the privacy of data subjects in case of possibly unidentified requests.
Only functional cookies are used via our websites. No cookies that process personal data are used via the websites. Below we explain what cookies are, what they do and why.
What do cookies do?
Cookies are small (text) files that a webpage server places on your computer, tablet or other electronic device (hereinafter "computer") when you visit a webpage. A cookie on your computer, enables the web page server to recognise your computer. A cookie cannot start programs or spread viruses. Cookies are mainly placed on websites.
If you access another site through our website or use one of our social-media channels (Facebook, LinkedIn, Instagram) which is not hosted under the responsibility of NESTcoat, cookies may be used at that location. NESTcoat bears no responsibility for such placed cookies Please check the applicable cookie policy of the website or social-media channel.
Cookies have a certain period of validity from the moment they are placed on a computer. After the period of validity has expired, the cookie is deleted by your browser. For some cookies, the duration of the browser session is the period of validity, but there are also cookies that remain valid for a longer period so they can be read during a subsequent visit to our websites.
Refusing and deleting cookies
You can set your browser on your PC or smartphone so that no cookies are stored, allow or reject each cookie or have all cookies deleted when you close your browser. A useful roadmap for managing cookies can be found on the websites of https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen.
You can delete or set cookies at any time (and still withdraw or give your consent). If you have refused permission to place cookies and delete the cookie that recorded this refusal, you will be asked for your permission again when you visit
our websites.
Most browsers can be set so that cookies are accepted, are not accepted (any longer) or that you are notified when you receive a cookie. Instructions on how to adjust browser settings and how to delete cookies can be found in the instructions and/or by using the 'Help' function (in the toolbar) of most browsers.
DISCLAIMER www.nestcoat.nl
The websites www.nestcoat.nl, www.nestcoat. com, www.nestcoat.eu and www.nestcoat.de are the property of NESTcoat BV (hereafter: NESTcoat) and have been developed under the responsibility of NESTcoat. All texts, illustrations, layout and functionality are copyrighted.
The information, text, images, photographs and illustrations on these websites and the design of these websites ("the Data"), in which substantial investments have been made, are protected under the Copyright Act, the Databases Act and other applicable legislation. Subject to statutory exceptions, none of this may be reproduced (including framing), provided to third parties or published without the prior consent of NESTcoat. The retrieval and viewing of data and the creation of prints for one's own individual use is permitted within the limits specified in applicable legislation.
Information on the site
NESTcoat takes the greatest possible care to ensure that the information on its websites is reliable and up-to-date. Inaccuracies and omissions may, however, occur. NESTcoat is not liable for any damage resulting from errors or omissions in the information provided, nor for damage resulting from problems caused by, or inherent to, the distribution of information through the Internet, such as failures or interruptions, errors or delays in the provision of information or services by NESTcoat. NESTcoat does not accept any liability either for any damage suffered as a result of the use of information, advice or ideas provided by or on behalf of NESTcoat through the websites and social-media channels.
NESTcoat accepts no responsibility for the contents of third-party websites to which or from which reference is made by the use of a link or otherwise.
If information included on www.nestcoat.nl is also provided in writing, the written version shall prevail in the event of differences in text. NESTcoat does not guarantee that e-mails or other electronic messages sent to NESTcoat will be received and processed on time and accepts no liability for the consequences of non-receipt, late receipt or processing.
The following general terms and conditions apply to the (re-)use of information from www.nestcoat.nl:
NESTcoat's websites also contain content created by third parties. NESTcoat has no copyright or database rights on this content. These items may not be reused without the permission of the copyright holders.
NESTcoat is responsible for the design of the content of the websites. We make every effort to ensure that the content is up to date, accessible, accurate and complete where possible. Is any information incorrect or outdated? We would appreciate your comments at info@nestcoat.nl.
NESTcoat reserves the right to make any changes without notice. Information and messages sent to the visitor (via the internet) by users of the sites and by third parties are not the responsibility or liability of NESTcoat.
Some (hyper)links on our sites or social-media channels may redirect the visitor to third party websites. These may be websites created and maintained beyond NESTcoat's control. These links are for information purposes only. When such a link is clicked, you will leave the digital information channels maintained by NESTcoat. NESTcoat is in no way responsible for the content, operation, quality and/or any damage caused by these third-party sites.
The prior consent of NESTcoat is required to create a hyperlink to any page on these sites. Such consent is usually given unless NESTcoat believes that the content, image or reputation of the host site are not compatible with the name and reputation of NESTcoat, its services and products or the content of its web sites.
The wordmarks and logos published on all our websites and social media belong to NESTcoat and its licensors. Placement of any of these trademarks or logos on one's own site is not permitted nor their use in any other way without the prior consent of NESTcoat or the relevant licensor.
NESTcoat visits every location to protect and improve the aesthetics of coatings. By extending the lifespan of metal products, we contribute to a more sustainable future!
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